We appreciate the details that you've provided. Have you made any recent changes to your computer prior to this issue? What troubleshooting steps have you done so far? Can you tell us the microphone driver version that you're using? Meanwhile, if you haven't tried to uninstall the microphone driver and let Windows install the default driver, kindly check this article and see the bottom part for the steps on how to uninstall the driver.ĭid this solve your problem? Yes No. To check, press the Windows key, type winver, and press the Enter key. What is the current build and version number of your Windows 10? We'd like to ask a few questions for further research, kindly answer the following.
Your microphone may have encountered a compatibility issue with Windows 10 that caused this issue. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
